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MEJoyner Author

Level 1

4 points

Remove device from my Apple account

I have an old iPad mini that was linked to an old email and I do not remember the password to the account. How do I remove the device from my account?

Posted on Jul 18, 2022 7:34 AM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Jul 18, 2022 7:58 AM

You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in. *

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password *

If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery. *

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Remove device from my Apple account

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