Beats pill plus speaker charges extremely slow , never reaches full charge

Beats pill plus speaker charges extremely slow never reaching full charge

8656X,

Posted on Jul 18, 2022 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2022 11:47 AM

Hi Scagman3,


Have you tried a different Lightning to USB cable to charge? If so, have you tried an alternate power source? Has you Beats Pill+ been connected to power longer than three hours?

You can find helpful information in the article here Set up and use your Beats Pill+ speaker and quoted below for checking the charge.


"Charge Beats Pill+


The Beats Pill+ can play for up to 12 hours with a 3-hour charge. When you turn the Beats Pill+ on or off, the Fuel Gauge lights blink to show how much charge is left in the battery. 

  • When the Beats Pill+ is turned on, you can press the power button  to check the charge.
  • When the battery in your Beats Pill+ has less than 10 percent charge, the first Fuel Gauge light blinks red. 


Use the Lightning to USB cable to plug your Beats Pill+ into a power source.

  • As the Beats Pill+ charges, the Fuel Gauge lights flash.
  • When charging is complete, all five lights shine for 30 seconds, then turn off.

You can also use the Charge Out feature on your Beats Pill+ to charge your phone or your music player."


If the issue continues, reset your Beats Pill+ and test again. Reset your Beats speakers


Should the issue remain, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

1 reply
Question marked as Top-ranking reply

Jul 19, 2022 11:47 AM in response to Scagman3

Hi Scagman3,


Have you tried a different Lightning to USB cable to charge? If so, have you tried an alternate power source? Has you Beats Pill+ been connected to power longer than three hours?

You can find helpful information in the article here Set up and use your Beats Pill+ speaker and quoted below for checking the charge.


"Charge Beats Pill+


The Beats Pill+ can play for up to 12 hours with a 3-hour charge. When you turn the Beats Pill+ on or off, the Fuel Gauge lights blink to show how much charge is left in the battery. 

  • When the Beats Pill+ is turned on, you can press the power button  to check the charge.
  • When the battery in your Beats Pill+ has less than 10 percent charge, the first Fuel Gauge light blinks red. 


Use the Lightning to USB cable to plug your Beats Pill+ into a power source.

  • As the Beats Pill+ charges, the Fuel Gauge lights flash.
  • When charging is complete, all five lights shine for 30 seconds, then turn off.

You can also use the Charge Out feature on your Beats Pill+ to charge your phone or your music player."


If the issue continues, reset your Beats Pill+ and test again. Reset your Beats speakers


Should the issue remain, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

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Beats pill plus speaker charges extremely slow , never reaches full charge

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