Related Article: Check the status of a refund for apps or content that you bought from Apple

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The refund was accepted but I have not got my refund back

My refund was accepted but I have yet to get my refund back. Why?

Posted on Jul 19, 2022 7:36 AM

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Question marked as Apple recommended

According to the "Related Article," Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Posted on Jul 19, 2022 7:40 AM

2 replies
Question marked as Apple recommended

Jul 19, 2022 7:40 AM in response to rian100

According to the "Related Article," Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

The refund was accepted but I have not got my refund back

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