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iTunes subscription refund

I got debited from my bank account for iTunes subscription I didn’t make but the purchase is not on my apple subscription history and I can’t request a refund because of it. What do i do? And how do i get refunded?

iPhone XS Max, iOS 15

Posted on Jul 19, 2022 2:41 PM

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Question marked as Apple recommended

Dion,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


Posted on Jul 19, 2022 6:39 PM

1 reply
Question marked as Apple recommended

Jul 19, 2022 6:39 PM in response to dionessaobi

Dion,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


iTunes subscription refund

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