I didn’t receive refund money

Sir I have approved of refund request and received mail but unfortunately didn’t receive money in my account what the issue?

iPhone XS, iOS 15

Posted on Jul 19, 2022 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2022 3:00 PM

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

3 replies
Question marked as Top-ranking reply

Jul 19, 2022 3:00 PM in response to Rizwan644

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Jul 19, 2022 6:39 PM in response to Rizwan644

Rizwan644 wrote:
the amount deducted from my credit card 💳 and it’s already gone almost 39 hours but still didn’t receive money on my account

In that case, I believe that your refund will be classified as:

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I didn’t receive refund money

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.