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iPhone 13 Pro Max unresponsive to touch

My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive

HELP

Posted on Jul 19, 2022 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2022 9:55 PM

Reggi2 Said:

"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"

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Sounds like you have a frozen device. So, read the following...


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




3 replies
Question marked as Top-ranking reply

Jul 19, 2022 9:55 PM in response to Reggi2

Reggi2 Said:

"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"

-------


Sounds like you have a frozen device. So, read the following...


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




Jul 19, 2022 10:06 PM in response to Reggi2

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

iPhone 13 Pro Max unresponsive to touch

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