I have a billing question
I have two charges from Apple on my card that I can't find what they are for.
iMac (24-inch, M1, 2021, 2 ports)
I have two charges from Apple on my card that I can't find what they are for.
iMac (24-inch, M1, 2021, 2 ports)
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Prevent in-app purchases from the App Store - Apple Support.
tt2
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/, check your purchase history in iTunes, view your subscriptions, or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'apple.com/bill' on your billing statement - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Prevent in-app purchases from the App Store - Apple Support.
tt2
I have checked these areas and still see a charge I am not family with. Is there a way to chat with Apple Support one-on-one to have them look up this specific charge?
I have a billing question