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unable to reset my apple id and password

Was told my Apple ID is being used to register a Apple Watch wanted to change id and password won't accept my Apple ID or password

iPhone SE, iOS 15

Posted on Jul 20, 2022 11:15 AM

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Question marked as Best reply

Posted on Jul 20, 2022 11:39 AM

What happens when you try to change the ID and password? Error message(s)?


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


If you know your Apple ID password.


 Apple ID Password Change.   -  


ASC YouTube for How to reset your Apple ID password


 What to do after you change your Apple ID or password - Apple Support  -   I suggest doing this before you change your Apple ID or password.


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

1 reply
Question marked as Best reply

Jul 20, 2022 11:39 AM in response to Quayhouse

What happens when you try to change the ID and password? Error message(s)?


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


If you know your Apple ID password.


 Apple ID Password Change.   -  


ASC YouTube for How to reset your Apple ID password


 What to do after you change your Apple ID or password - Apple Support  -   I suggest doing this before you change your Apple ID or password.


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

unable to reset my apple id and password

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