You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why I can’t do the new software update

how can I make the new software update

Posted on Jul 20, 2022 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2022 1:30 PM

Check compatibility:

Go to Settings/General/About and note the Model Name

  • NOTE: iOS 16 is not available for any models except to iOS developers; general release will be in Fall, 2022
  • iPhone 12 or 13 series: You can update to 15.5
  • Any model 6S or newer (including original SE, 2nd and 3rd editions): You can update to 15.5
  • iPhone 5S or 6: You cannot update to iOS 13 or higher; you can update only to iOS 12.5.5
  • iPhone 5: You can update only to 10.3.4
  • iPhone 5C: You can update only to 10.3.3
  • iPhone 4S: You can update only to 9.3.6
  • iPhone 4: You can update only to 7.1.2



If your phone is eligible go to Settings/General/Software Update and follow instructions,

1 reply
Question marked as Top-ranking reply

Jul 20, 2022 1:30 PM in response to fawzia64

Check compatibility:

Go to Settings/General/About and note the Model Name

  • NOTE: iOS 16 is not available for any models except to iOS developers; general release will be in Fall, 2022
  • iPhone 12 or 13 series: You can update to 15.5
  • Any model 6S or newer (including original SE, 2nd and 3rd editions): You can update to 15.5
  • iPhone 5S or 6: You cannot update to iOS 13 or higher; you can update only to iOS 12.5.5
  • iPhone 5: You can update only to 10.3.4
  • iPhone 5C: You can update only to 10.3.3
  • iPhone 4S: You can update only to 9.3.6
  • iPhone 4: You can update only to 7.1.2



If your phone is eligible go to Settings/General/Software Update and follow instructions,

Why I can’t do the new software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.