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CJL824 Author

Level 1

4 points

Lost data on iCloud

Looking for help with recovering lost files. My wife and I share an Apple ID and iCloud and both have laptops. When she started her laptop the other day she noticed my files were on her desktop and essentially the same view as my desktop. I made the big mistake of telling her to just trash them and then noticed the files were deleted from my laptop....big mistake!

Looking for help in recovering my files. I did back up the computer through Time Machine and an external hard drive last year so recovered some files but obviously the files were deleted from the Cloud and looking for a way to recover.

Thanks for any help

MacBook Air 13″, OS X 10.11

Posted on Jul 20, 2022 7:08 PM

Top-ranking reply

tygb

Level 9

64,764 points

Posted on Jul 20, 2022 9:24 PM

The deleted files will not move to recently deleted in iCloud.com they are simply erased , in case if a single Mac was used and it was not synced then the files can be recovered Delete files in iCloud Drive on iCloud.com - Apple Support

Recover deleted files on iCloud.com - Apple Support

See the article Back up your Mac with Time Machine - Apple Support

Time Machine automatically makes hourly backups for the past 24 hours, daily backups for the past month, and weekly backups for all previous months. The oldest backups are deleted when your backup disk is full. The first backup might take a long time, but you can continue using your Mac while a backup is underway. Time Machine backs up only the files that changed since the previous backup, so future backups will be faster.

Read Other ways to back up and restore files - Apple Support

Restore items backed up with Time Machine on Mac - Apple Support

Recover all your files from a Time Machine backup - Apple Support

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Lost data on iCloud

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