This is the second time that my iPhone 13 has stopped identifying the suggested mailbox to save emails that fall within the category of that mailbox. I fixed it once but can't remember how and can't find the instructions that worked. Help!
iPhone 13, iOS 15
After multiple communications with Apple Support, chat and live phone, with NO ONE being able to help me (many hours lost), I figured it out myself. Somehow “Autofill” under “Settings”, “Safari”, “Use Contact Info”, was turned off. Just turning that on and correctly adding my info under “My Info” fixed all problems. Why no one could suggest that baffles me.
After multiple communications with Apple Support, chat and live phone, with NO ONE being able to help me (many hours lost), I figured it out myself. Somehow “Autofill” under “Settings”, “Safari”, “Use Contact Info”, was turned off. Just turning that on and correctly adding my info under “My Info” fixed all problems. Why no one could suggest that baffles me.
Remove your email account and set it up again
Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.
If you can't receive email on your iPhone, iPad, or iPod touch ...
If you can't send an email on your iPhone, iPad or iPod touch
If you can't send an email on your iPhone, iPad or iPod touch ...
This is the second time that my iPhone 13 has stopped identifying the suggested mailbox to save emails that fall within the category of that mailbox. I fixed it once but can't remember how and can't find the instructions that worked. Help!
