Apple TV Gen4

Set my new Apple TV up. Main menu shows up. I click on a TV show or Movie and it appears to be connecting and all I get is a blank white screen. What did I do wrong?

Apple TV (4th generation)

Posted on Jul 21, 2022 6:30 PM

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1 reply

Urquhart1244

Level 10

146,920 points

Jul 22, 2022 12:05 AM in response to PascalsPopPop

If this is for a new unit, then make use of the high level complimentary support, and contact the Apple Support staff to assist you in getting the setup right and getting it working.

Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Apple TV Gen4

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