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Imac

Mouse and keyboard will not let me log in wondering if update or other way of charging needed

Posted on Jul 22, 2022 6:27 AM

Best reply

Smilin-Brian

Level 9

54,945 points

Posted on Jul 22, 2022 6:33 AM

Plug your keyboard in to reestablish the wireless connection and/or bypass any connection issues.

Do the same with the mouse, it should automatically connect.

NOTE: Be sure to fully charge both devices. ⚡️

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4 replies

Best reply

Smilin-Brian

Level 9

54,945 points

Jul 22, 2022 6:33 AM in response to planetarylight

Plug your keyboard in to reestablish the wireless connection and/or bypass any connection issues.

Do the same with the mouse, it should automatically connect.

NOTE: Be sure to fully charge both devices. ⚡️

Jul 22, 2022 8:52 AM in response to Smilin-Brian

Thanks is there a count down or battery logo like our phone or iPad where it show percentage had it on over night but still not allowing mouse to login. Box to keyboard typing thanks I’ll try mouse changing

Jul 22, 2022 9:17 AM in response to planetarylight

Good luck! 😉👍🏼

Jul 22, 2022 10:31 AM in response to Smilin-Brian

Thanks again

Imac