SharePlay share my screen not working

I have an IPhone 13 with T-mobile and after updating to iOS 15.6 last night I lost my ability to share my screen. The entire icon is missing. Only 4 buttons are there now (message, speaker, microphone, camera). Did apple take it away? Is there a way to get it back?

Posted on Jul 22, 2022 7:27 AM

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3 replies

Jul 23, 2022 9:32 AM in response to ATLBIGDAVE

Hi ATLBIGDAVE,


Take a moment to restart your iPhone: Restart your iPhone - Apple Support


If the SharePlay icon is still missing, confirm the content you're attempting to share is compatible as outlined below.

Some apps that support SharePlay require a subscription. To watch a movie or TV show together, every participant needs to have access to the content on their own device, through either a subscription or purchase. SharePlay may not support the sharing of some movies or TV shows across different countries or regions. FaceTime, some FaceTime features, and other Apple services may not be available in all countries or regions.


If the icon is still missing, let us know.


Cheers!

Jul 24, 2022 8:05 AM in response to ATLBIGDAVE

Hello ATLBIGDAVE,


If you've already started this process, some of this reply may not apply. However, we'd suggest backing things up prior to restoring the device to factory settings: Back up iPhone - Apple Support (That way you can always restore from that backup, if needed: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support)


With that said, after restoring to factory settings: Restore your iPhone, iPad, or iPod to factory settings - Apple Support Were you able to test out SharePlay and Screen Sharing? If so, did you have success with sharing your screen after restoring or no?


Keep in mind, that the other person would also need to meet the requirements for SharePlay and Screen Sharing: Share your screen in a FaceTime call on iPhone - Apple Support

Share your screen in a FaceTime call on iPhone
In the FaceTime app , you can use SharePlay (iOS 15.1 or later) to share your screen in a FaceTime call—you can bring apps, webpages, and more into the conversation. You can show off a photo album, plan your next vacation together, or get feedback on something you’re working on, all while seeing and hearing the reactions of others on the call.
A FaceTime call, showing participants sharing video content and screen content, including a restaurant webpage for ordering food.
1. In your FaceTime call, tap the screen to show the controls (if they aren’t visible), tap the Share Content button, then tap Share My Screen.
A countdown from 3 to 1 appears on the Share Content button, then your screen appears in the FaceTime conversation for everyone to see.

2. Go to the Home Screen, then open an app you want to share in the call.


Let us know how it went, take care.

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SharePlay share my screen not working

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