Silence Unknown callers doesn't work

Dear all, I have a Iphone 13 Pro,


Focus and "do not disturb" are disabled. I switched this function(Silence Unknown callers) off to receive a call from Apple support, that number was not in my contact list. But despite that the call was silent. Thx, help is appreciated.


iPhone 13 Pro, iOS 15

Posted on Jul 22, 2022 7:34 AM

Reply
2 replies

Jul 23, 2022 1:39 PM in response to obimk1

Hello obimk1,


If you haven't already, double-check the number wasn't accidentally blocked by using these steps: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


If that's not the case, do you have an app installed that also helps to filter and detect spam calls? If you're not sure, check by using the steps under "Set up an app to filter and detect spam calls" here: Detect and block spam phone calls - Apple Support


Let us know how it goes.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Silence Unknown callers doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.