Bluetooth Interconnection between IPhone 12 Pro Max and Apple Watch series 7

For the past three months I have been troubleshooting with Apple support and your technicians the Bluetooth Interconnection between IPhone 12 Pro Max and Apple Watch series 7. We have tested 4 Apple Watch series 7 (3 brand new) and 1 used . They all loose the Bluetooth connection with the IPhone 12 Pro Max constantly, resulting that all incoming calls can’t be delivered to the Watch device. All 4 watches are working perfectly with IPhone 11 Pro Max , IPhone 13, IPhone 13 pro max (videos and photos available) , yet your technicians refuse to replace the malfunctioning device . Your Apple support advisor has seen with own eyes the malfunction ,admitted that your technicians can’t find the cause of the problem and cannot repair the malfunction.The case is stuck and your advisor blackmails me by refusing to contact me and does not replace the IPhone 12 pro max.Please refer to Case ID’s 101684798812 & 101741975775.

I demand the immediate replacement of the malfunctioning device I phone 12 pro max (inside the one year manufacturer warranty)

With regards,

Georgios Karampoutas

Telecommunications Engineer

Msc in Telematics Managament

Posted on Jul 22, 2022 8:52 AM

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Bluetooth Interconnection between IPhone 12 Pro Max and Apple Watch series 7

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