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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

AirPods replacement request

what are the requirements for the AirPods Pro replacement?

Posted on Jul 22, 2022 2:41 PM

Top-ranking reply

Level 9

68,395 points

Posted on Jul 22, 2022 2:58 PM

This is a user to user support forum.

No one here can answer that.

You need to contact Apple Support and troubleshoot your issue with them.

Personally, I used the online tool to replace my AirPod that I had issues with.

I received a replacement, shipped my old one back. If my AirPod was tested and no issues were found, I would have been charged for the replacement.

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