Can I update Ipad Air 2 from 9.3.1 to 15?

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Can I update Ipad Air 2 from 9.3.1 to 15?

I have an iPad Air 2 - model A1566 that is still on iOS 9.3.1. Can it be updated? When I go to Software Update it says an update is available and it shows that it is iOS 15. But Download and Install is grayed out.

I've connected it to my laptop which has iTunes installed. I'm aware iTunes was discontinued. But it did let me do an update to iTunes.

However, each time I try to get the software update to work on the iPad it just says I have to first install the upgrade for iTunes. But I already did. Like a vicious cycle that never lets me do the update.

Am I just out of luck on this one?

Thanks!!

iPad Air 2, iOS 9

Posted on Jul 22, 2022 5:11 PM

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Answer 1

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ChrisJ4203

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230,834 points

Jul 22, 2022 5:16 PM in response to bglasscoe

The iPad Air 2 will run iPadOS 15.6, which is the latest. However, if you are still on iOS 9.3.1 you will probably need to do this with a computer. See the instructions here. Update your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

bglasscoe Author

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Jul 22, 2022 5:31 PM in response to ChrisJ4203

I'm on a pc. I see that it is now in the process of backing it up. So maybe it will work once that's done. Crossing my fingers anyway. The page of instructions that your message linked out to gave me a little bit more detail than previous pages I had searched. But my screen doesn't have a 'Summary' tab for my device.

Again -- I'll wait until the backup is complete and see if that helps anything.

Thanks!!

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Answer 3

bglasscoe Author

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Jul 22, 2022 5:56 PM in response to ChrisJ4203

Okay -- I finally got to the place on the screen where it shows a Summary for my iPad. It's been eons since I ever used iTunes and I sure didn't remember to click on that icon at the top by the music controls. So it says it is downloading and I suspect it will take a long time. So hopefully it's in the works now.

Thanks for the help!!

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Answer 4

Rudegar

Level 10

174,462 points

Jul 22, 2022 5:20 PM in response to bglasscoe

it's suppose to suppoert iPad Air 2 - Wikipedia newer versions

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Answer 5

ChrisJ4203

Level 10

230,834 points

Jul 22, 2022 5:26 PM in response to bglasscoe

What computer operating system are you using, Windows or Mac? If you have a version of Mac with Catalina or newer will not use iTunes, but will use Finder.

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Answer 6

ChrisJ4203

Level 10

230,834 points

Jul 23, 2022 4:56 PM in response to bglasscoe

You're welcome.

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Can I update Ipad Air 2 from 9.3.1 to 15?

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