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My iTunes account is disabled

I have issues trying to set a payment method it said my iTunes account is disabled


[Re-Titled by Moderator]

iPhone 12, iOS 15

Posted on Jul 22, 2022 10:25 PM

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Question marked as Best reply

Posted on Jul 22, 2022 10:30 PM

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



Apple ID


If you can't unlock your Apple ID


If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.


If your Apple ID is locked or disabled - Apple Support




2 replies
Question marked as Best reply

Jul 22, 2022 10:30 PM in response to Bri2684

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



Apple ID


If you can't unlock your Apple ID


If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.


If your Apple ID is locked or disabled - Apple Support




Jul 22, 2022 10:47 PM in response to Bri2684

Bri2684 Said:

"Can’t set a payment: I have issues trying to set a payment method it said my iTunes account is disabled"

-------


Troubleshooting a Disabled Account:


For reference...

Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

My iTunes account is disabled

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