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iphone 13 pro max battery swollen after 5 months

iphone 13 pro max battery swollen after 5 months

Posted on Jul 22, 2022 11:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2022 12:01 AM

glaiza66 Said:

"iphone 13 pro max battery swollen after 5 months"

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Troubleshooting a Swollen Battery:


Get the Serviced:

Seems you have a faulty device. You have a one-year, out-of-the-box, limited-warranty with this. So, contact Apple Support, requesting that this be swapped out.


Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
3 replies
Question marked as Top-ranking reply

Jul 23, 2022 12:01 AM in response to glaiza66

glaiza66 Said:

"iphone 13 pro max battery swollen after 5 months"

-------


Troubleshooting a Swollen Battery:


Get the Serviced:

Seems you have a faulty device. You have a one-year, out-of-the-box, limited-warranty with this. So, contact Apple Support, requesting that this be swapped out.


Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jul 23, 2022 12:21 AM in response to glaiza66

glaiza66 Said:

"iphone 13 pro max battery swollen after 5 months: went to JB hifi and they referred me to the authorized service provider, but i dont have any idea what will happen now? if they just change the battery or change for a new one, Just slightly used for 5 months."

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Contact the AASP:

Take this back to this AASP. Seems they gave you a faulty battery. Request a new battery and full replacement.

iphone 13 pro max battery swollen after 5 months

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