iPhone is disabled and assistive touch does not work. It's a iPhone 6, it belongs to my grandfather and he put in the passcode incorrectly too many times. It is know in "iPhone disabled - connect to iTunes" mode. Note that its white text on a black screen. Addistionl6y the power button does work and the enabled assistive touch is frozen. What should I do?
Hello theKnard,
Unfortunately, you're going to need to restore the iPhone. Instructions are below.
The instructions in this Support Article will help resolve your issue:
-> If you forgot your iPhone passcode - Apple Support
Hello theKnard,
Unfortunately, you're going to need to restore the iPhone. Instructions are below.
The instructions in this Support Article will help resolve your issue:
-> If you forgot your iPhone passcode - Apple Support
Thank you for your reply but unfortuantly the power button in broken and I can't shut it down. Note: Assistive touch is frozen for some reason as well.
iPhone is Disabled and Asistive Touch Does Not Work
