apple id blocked and don't have recovery key

i have an iphone 12 and many times ago my apple id was block, i dont know how apple id block i think maybe wrong attempt, and i am going to change password and showing recovery key option, enable this option, but now i lost my recovery key and my id was blocked, now i dont change password an dont have acces to remove id from device, i have recovery mobile number id password, what can i do now? to find my iphone off or remove apple id without recovery key or any way to unblock apple id and recovery apple id

is there any way to contact apple and resolve my problem

Posted on Jul 23, 2022 10:41 AM

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5 replies

Jul 23, 2022 12:46 PM in response to Fahadhashim2050

If you want to remove the ID from the. phone, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

Jul 23, 2022 10:54 AM in response to Fahadhashim2050

Creating a recovery key turns off account recovery. Account recovery is a process that would otherwise help you get back into your Apple ID account when you don’t have enough information to reset your password. Learn more about using account recovery instead of a recovery key.


Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.

Jul 23, 2022 11:03 AM in response to muguy

i try to recovery account first, they asak recovery mobile number and verify otp after that they ask about recovery key, i dont't have recovery key

i think my apple id is block thats why recovery key is the only option to recovery my apple id

if i do recover the recovery key an error occured that my apple id is block, unblock apple id

and when i want to unblock apple id they ask recovery key

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apple id blocked and don't have recovery key

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