What if after I take my SIM card out and put it back in and I still have a notification that says invalid SIM after that what do I do?

What if after I take my SIM card out and put it back in and I still have a notification that says invalid SIM after that what do I do?

iPhone 13 Pro

Posted on Jul 24, 2022 6:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2022 8:53 AM

Hi longe06,


Take a look through the tips below.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad

If you get an alert that says Invalid SIM or No SIM Card installed, follow these steps.


  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.


If you're still unable to get the SIM to read properly, contact your carrier. If the carrier rules out issues on their end, then contact Apple Support directly for assistance.

  • Apple Support


Take care.


1 reply
Question marked as Top-ranking reply

Jul 25, 2022 8:53 AM in response to longe06

Hi longe06,


Take a look through the tips below.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad

If you get an alert that says Invalid SIM or No SIM Card installed, follow these steps.


  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.


If you're still unable to get the SIM to read properly, contact your carrier. If the carrier rules out issues on their end, then contact Apple Support directly for assistance.

  • Apple Support


Take care.


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What if after I take my SIM card out and put it back in and I still have a notification that says invalid SIM after that what do I do?

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