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Level 1

4 points

my nephew forgot his password

my nephew forgot his password for his Apple ID and he doesn't recognize the phone number used for the two step verification... what to do?

iPhone 11

Posted on Jul 24, 2022 9:49 AM

Top-ranking reply

Level 8

39,921 points

Posted on Jul 24, 2022 9:50 AM

try and use apples Iforgot service Go to iforgot.apple.com.
Enter your Apple ID. Have you forgotten your Apple ID?
Select the option to reset your password, then choose Continue.
Choose to answer your security questions, receive an email or enter your recovery key.* Find out what to do if you haven't received your verification or reset email.
Follow the onscreen steps to reset your password.

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