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I just got a message on my Mac air asking me to sign in and give permission for this to access my confidential information. What is this?

Posted on Jul 24, 2022 11:15 AM

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What is ZhuGeSupport.framework service on macOS? Hi, a similar question has already been asked in "The mystery of ZhuGe Service?" thread. Though, it was suggested that this services was "just a part of coreaudio", it still looks suspicious. Especially when checking the list of allowed permissions that it has: $ codesign -d --entitlements - /System/Library/PrivateFrameworks/ZhuGeSupport.framework/Versions/A/XPCServices/ZhuGeService.xpc/Contents/MacOS/ZhuGeService Full list doesn't fit here, but here are just some of them: [String] RosalineSerialNumber [String] RoswellChipID [String] SavageChipID [String] SavageInfo [String] SavageSerialNumber [String] SavageUID [String] ScreenSerialNumber [String] SecondaryBluetoothMacAddress [String] SecondaryBluetoothMacAddressData [String] SecondaryEthernetMacAddress [String] SecondaryEthernetMacAddressData [String] SecondaryWifiMacAddress [String] SecondaryWifiMacAddressData [String] SecureElementID [String] SerialNumber [String] SysCfg [String] SysCfgDict [String] ThreadRadioMacAddress [String] ThreadRadioMacAddress64Bit [String] ThreadRadioMacAddress64BitData [String] ThreadRadioMacAddressData [String] TopModuleAuthChipID [String] TristarID [String] UniqueChipID [String] UniqueDeviceID [String] UniqueDeviceIDData [String] WifiAddress [String] WifiAddressData [String] WirelessBoardSnum Why would a "mere audio service" need to access all the available hardware identifiers? Or the real purpose of this service is something else, like reporting and tracking the user identification / fingerprint? And who gets this information? The name of the service suggests it has some Chinese roots... It's very strange to see such unusual naming choice for a core service, if it's really a core service. Although, it's reported as being signed by Apple, but that only raises more questions: $ codesign -d -vv /System/Library/PrivateFrameworks/ZhuGeSupport.framework/Versions/A/XPCServices/ZhuGeService.xpc/Contents/MacOS/ZhuGeService Executable=/System/Library/PrivateFrameworks/ZhuGeSupport.framework/Versions/A/XPCServices/ZhuGeService.xpc/Contents/MacOS/ZhuGeService Identifier=com.apple.ZhuGeService Format=bundle with Mach-O universal (x86_64 arm64e) CodeDirectory v=20400 size=1743 flags=0x0(none) hashes=44+7 location=embedded Platform identifier=13 Signature size=4442 Authority=Software Signing Authority=Apple Code Signing Certification Authority Authority=Apple Root CA Signed Time=Jun 18, 2022 at 3:57:35 AM Info.plist entries=21 TeamIdentifier=not set Sealed Resources version=2 rules=2 files=0 Internal requirements count=1 size=72
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1 reply

justin_900

Community Specialist

Jul 25, 2022 11:09 AM in response to Doc349

Hello Doc349,

Welcome to Apple Support Communities!

We want to help with the message that you're seeing on your Mac.

To help us learn more about the situation, can you tell us the exact message you're seeing?

Is your Mac asking for your keychain password, detailed here? If your Mac keeps asking for your keychain password - Apple Support

Are you seeing this error when using a certain app or website?

The more details you can provide about the situation, the better equipped we are to assist.

Cheers!

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