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mandie278 Author

Level 1

4 points

I can’t use my old number to verify my Apple ID

can you help me log into my Apple ID even tho I don’t have access to my old number to verify ?

iPhone 11, iOS 15

Posted on Jul 24, 2022 12:51 PM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Jul 24, 2022 2:43 PM

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. *

If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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I can’t use my old number to verify my Apple ID

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