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Update Payment Information glitch

Hi there. I recently had an issue with an old card on my Apple ID payment information. I have now rectified, added a new card and also my PayPal details but the message keeps appearing. The details are all correct and this seems to be a glitch. Can you advise how to remove it please? Thanks!

iPhone 13

Posted on Jul 24, 2022 5:35 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2022 5:44 PM

Have you tried signing out of the App Store/iTunes, restarting, and signing back in to see if that helps?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

1 reply
Question marked as Top-ranking reply

Jul 24, 2022 5:44 PM in response to mum227

Have you tried signing out of the App Store/iTunes, restarting, and signing back in to see if that helps?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

Update Payment Information glitch

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