My facial recognition doesn’t work

Help with facial recognition don’t work

iPhone 11, iOS 15

Posted on Jul 25, 2022 7:17 AM

Reply
3 replies

Jul 25, 2022 7:19 AM in response to Stephentugman

What was the result when you followed the guidance in the Related Article above your name on this page, that you were reading just before you posted here? If the Related Article doesn't answer your question please post back with more details about the issue and another user in this user-to-user forum will try to help.


Note that this is usually a hardware problem; hence the instructions in the link to contact hardware support if the steps in the link don’t solve the problem

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My facial recognition doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.