Using my Apple Card
I tryed to use my Apple Card for the first time in a store and it declined, and the cashier asked me to do it again, it declined. What’s the problem?
Hi Suzieque1
Welcome to the Apple Community.
We are all Apple users, like yourself, so we have no access to your accounts or details to check the reason out for you.
Wondering whether the terminal gave an error message.that would point to the reason payment was declined.
See if this article from Apple Support helps:
How to make Apple Card payments - Apple Support
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Also wondering which card you have, and whether you activated the card before it's first use.
Eg:
Apple support's article: Request and activate a titanium Apple Card - Apple Support
Says:
How to activate a titanium Apple Card:
You need a compatible iPhone with the latest iOS versionto activate your titanium Apple Card. Your card is ready to use as soon as it's activated. If you're part of a shared Apple Card account, you can activate your own titanium Apple Card.
- Open the packaging that has your titanium Apple Card inside.
- Follow the steps in the packaging. If you need more help, chat with an Apple Card specialist.
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Other info:
Intro to Apple Card on the Web – Apple Support
Apple Card User Guide:
(See “Table of Contents” at the top)
Apple Card User Guide – Apple Support
More support if needed:
Apple Card Support:
Apple Card - Official Apple Support
All the best :-)
