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OSANG717 Author

Level 1

4 points

Cancel subscription Ann Request for a refund

I download FM radio app for 3 day trial yesterday .And my My MC Debit Prepaid Card was charged for $5.99 and $29.00 .how can I get my money back or refund /credit ???

iPhone 11, iOS 15

Posted on Jul 25, 2022 9:47 AM

Top-ranking reply

Smilin-Brian

Level 9

56,263 points

Posted on Jul 25, 2022 9:52 AM

If the subscription isn't billed through Apple:

Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.

On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Confirm charges on your billing statement.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.

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