My messages app will crash frequently when I use it. I cannot send texts and can't read any texts before it crashes. Afterwards, when I try to launch, the screen is all black for a few minutes before crashing again. I have to power cycle my phone or wait hours for the black screen to go away. Even if I power cycle, it comes back within a few minutes. Is this a virus? Maybe a network issue?
iPhone 12 Pro, iOS 15
Hello taoreru,
First, you'll want to try ruling out issues with the application, as this may be the root cause of the behavior. Use the steps below:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If the issue persists, continue with the guidance under "Get more help" here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
All the best.
Hello taoreru,
First, you'll want to try ruling out issues with the application, as this may be the root cause of the behavior. Use the steps below:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If the issue persists, continue with the guidance under "Get more help" here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
All the best.
iMessage Crashes and Black Screen
