So my phone was “hacked”. I don’t we use that term because it takes the severity of it. Both my phone and my laptop are pretty much unusable. I was trying to get help from that Apple Store they usually just laugh at me. But every bit of my data has been compromised including all my bank accounts credit history tax information. No matter what I do I can’t get it to go away it’s ruined my life. I just need to know how to fix it.
[Re-Titled by Moderator]
You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Checklist: If you want to see if anyone else has access to your device or accounts *
ASC YouTube for How to reset your Apple ID password
You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.
Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
ASC YouTube for what is two-Factor Authentication
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
I’m sure of it. I’m not sure how they did but, I’m honestly not that good with computers when it comes to like what all you can do with Ip adresss and Secure networks no matter what I do. I would just buy new devices so I could completely start fresh bit I don’t have the money for that. It’s kinda dug me into a hole. I’ve went to Apple and they don’t really help much. I’ve Been a loyal Apple customer since iPhone came out and I always will be in Apple customer. And this is the first time they have not helped me
Apple please check out AE servers.
Thank you for taking the time to reach out to me. However I’ve already done that a few times :(
It’s like the phone has jail broke it self and is running 3 party software. But even if I clear out all three devices start a new Apple ID it comes back.
My Mac keeps on installing windows and runs in the back ground. Kinda like a dual boot but simultaneously
Hello ~ Does anyone else have access to any of your devices or have you shared you Apple ID with anyone?
~Katana-San~
Hello ~ Can you answer my questions that I asked you?
~Katana-San~
Do you have 2 Factor Authentication enabled on your account?
Apple ID compromised
