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can no longer connect to my apple tv app

I am having trouble connecting to my apple tv app on my sony tv - brand new problem.

Posted on Jul 25, 2022 8:09 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2022 5:53 AM

What happens when you open the Apple TV app on your smart TV? Do you see the in-app Setting (sprockets wheel icon) in the top menu, where you can sign in with your Apple ID account that has subscriptions and/or purchases content?

If the issue persists, then try an app reset, also available through the in-app Settings.


If you meant something else with “connect to”, then please elaborate.

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Question marked as Top-ranking reply

Jul 26, 2022 5:53 AM in response to toy4chuck

What happens when you open the Apple TV app on your smart TV? Do you see the in-app Setting (sprockets wheel icon) in the top menu, where you can sign in with your Apple ID account that has subscriptions and/or purchases content?

If the issue persists, then try an app reset, also available through the in-app Settings.


If you meant something else with “connect to”, then please elaborate.

can no longer connect to my apple tv app

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