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cannot receive passcode, husbands phone is locked out and says unavailable.

My husband was doing massive amount of yard work yesterday. He had his phone in his pants pocket. It obviously had his pass code entered over the limit of times. So has been trying to get it going again. He has only used a 4 digit passcode, what has been sent is 6 digit.



iPhone XR

Posted on Jul 25, 2022 9:01 PM

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Question marked as Top-ranking reply

Posted on Jul 25, 2022 9:11 PM

You will not receive a passcode from Apple. Apple does not store and does not know your passcode.


If the iPhone has been disabled, here is how to reset it:

If you forgot your iPhone passcode - Apple Support

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


Sending or receiving a six-digit verification code—what I suspect is happening—will not clear a disabled device.






1 reply
Question marked as Top-ranking reply

Jul 25, 2022 9:11 PM in response to RacyStacy

You will not receive a passcode from Apple. Apple does not store and does not know your passcode.


If the iPhone has been disabled, here is how to reset it:

If you forgot your iPhone passcode - Apple Support

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


Sending or receiving a six-digit verification code—what I suspect is happening—will not clear a disabled device.






cannot receive passcode, husbands phone is locked out and says unavailable.

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