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Screen is dark half way down middle of screen.

is there anything I can try besides pressing home and start button at same time. Tried that and it didn’t work.


iPad Air 2, iPadOS 15

Posted on Jul 26, 2022 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2022 11:04 AM

Begin with a forced-restart of your iPad - as this will often resolve an isolated issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the problem remains unresolved, you’ll need to determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the defect is not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the defect is visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not directly coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


If a hardware fault is apparent, your iPad will require repair:

iPad Repair - Official Apple Support


Alternatively you might visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and discuss your available options:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jul 26, 2022 11:04 AM in response to Sharonreske

Begin with a forced-restart of your iPad - as this will often resolve an isolated issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the problem remains unresolved, you’ll need to determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the defect is not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the defect is visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not directly coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


If a hardware fault is apparent, your iPad will require repair:

iPad Repair - Official Apple Support


Alternatively you might visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and discuss your available options:

Genius Bar Reservation and Apple Support Options - Apple

Screen is dark half way down middle of screen.

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