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Account needs to be unlocked

Why is my account locked. You can not charge my card without my approval. There was no card on my account for a long time. After putting one on there. My card was charge with some services that I never received, used or approve. If anyone should be upset it should be me!!!! I DID NOT APPROVED ANY OF THOSE CHARGES! How can you just take my card and charge it! Now I’m afraid to put a card on it because I feel apple & iCloud is not trustworthy & have employed people that want to make themself look good by collecting money not caring if the claim is legitimate. I will not pay for a service I don’t have. They even went back and charge me for accounts I had closed. I always thought Apple stood for something good. That’s why I have purchased 2 Mac computers, 6 iPads, 2 iPods 2 I phones & 2 I watches. If this is the kind of practice that Apple approves of then I’m going back to Samsung! I’m a RN & I use my phone for business purposes & many of my bills are paid using my apps. I can’t use them without updating them. Can’t update them unless you unlock my account. So please unlock my account. Thank you

iPhone 13 Pro Max, iOS 15

Posted on Jul 26, 2022 4:54 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2022 4:56 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


~Katana-San~

1 reply
Question marked as Top-ranking reply

Jul 26, 2022 4:56 PM in response to reatta272

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to upper right hand corner and click on Get Support or:


Contact Apple for support and service


~Katana-San~

Account needs to be unlocked

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