I used my entire battery today. I thought I had it charging with a separate charging unit. My phone died. I charged it using a cord with a block and wall outlet. But now my phone won't turn on. I get either a black screen or the apple logo but nothing else. It wants me to use the cord to plug into a computer. But it cannot complete the update because I do not have space. How can I update my phone without resetting it to factory settings?
Megan631 Said:
"iPhone X - Battery Died, Now Won't Turn On: I used my entire battery today. [...]How can I update my phone without resetting it to factory settings?"
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You need power to update it.
For reference...
Troubleshooting iPhone Power:
Visit the following links for tips on troubleshooting this...
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
III. A Few Apple Support Sites that May Help:
Since the iPhone drained out please charge the iPhone for a longer period using a genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
Try using a bigger charging block. For example you probably have a tiny 5w block and you need to use a 10w or 20w
How long do you recommend charging it? I've had it charging using a genuine cable for 3+ hours and the screen is still either black, apple logo, or "plug into computer".
iPhone X - Battery Died, Now Won't Turn On
