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Apple watch reset

I have a relative who spent a long time in hospital (many months). He had an apple watch which was linked to his old phone.


He then replaced his phone (but didn’t unpair/detach the apple-watch from this old phone before factory resetting and selling it).


He has tried resetting the apple watch and linking to his phone/apple account but he is struggling. Instructions seem to take us into a loop cycle which includes needing his old phone.


Is there a clear, easy way of resetting the watch and linking back with his apple account but not his old phone (there is no data on the watch that he needs)? He is out of hospital now and the watch might help him recuperate and provide a motivational boost.


Thank you very much for your help.


Apple Watch

Posted on Jul 26, 2022 10:22 PM

Reply
Question marked as Best reply

Posted on Jul 26, 2022 11:02 PM

How to pair your Apple Watch with a new iPhone - Apple Support


go to section "If you don't have your old iPhone or you erased it"



if activation lock is the issue then


the activation lock is not really on

the ipad it's a theft protection measure on apples servers


it needs to be removed

About Activation

Lock on your Apple Watch - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple


Additional Support - Activation Lock (apple.com)

and or

Get Support (apple.com) ,

And or

 Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Best reply

Jul 26, 2022 11:02 PM in response to Pippylong7422

How to pair your Apple Watch with a new iPhone - Apple Support


go to section "If you don't have your old iPhone or you erased it"



if activation lock is the issue then


the activation lock is not really on

the ipad it's a theft protection measure on apples servers


it needs to be removed

About Activation

Lock on your Apple Watch - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple


Additional Support - Activation Lock (apple.com)

and or

Get Support (apple.com) ,

And or

 Genius Bar Reservation and Apple Support Options - Apple

Apple watch reset

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