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Locked out of my icloud

What do I do if I’m trying to log into an old iCloud account but can’t remember the password or the phone number I had saved in that account? Is there anyway I can get back into it?

iPhone 12, iOS 15

Posted on Jul 26, 2022 10:50 PM

Reply
Question marked as Best reply

Posted on Jul 26, 2022 10:54 PM

Momof4monsters Said:

"Locked out of my icloud: What do I do if I’m trying to log into an old iCloud account but can’t remember the password or the phone number I had saved in that account? Is there anyway I can get back into it?"

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Troubleshooting Forgotten Apple ID Info:


A. Getting your Credentials:


B. Get the Phone Number Changed:

Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Best reply

Jul 26, 2022 10:54 PM in response to Momof4monsters

Momof4monsters Said:

"Locked out of my icloud: What do I do if I’m trying to log into an old iCloud account but can’t remember the password or the phone number I had saved in that account? Is there anyway I can get back into it?"

-------


Troubleshooting Forgotten Apple ID Info:


A. Getting your Credentials:


B. Get the Phone Number Changed:

Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jul 26, 2022 10:53 PM in response to Momof4monsters

Momof4monsters Said:

"Locked out of my icloud: What do I do if I’m trying to log into an old iCloud account but can’t remember the password or the phone number I had saved in that account? Is there anyway I can get back into it?"

-------


Troubleshooting a Locked Account:


Contact Apple Support:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Locked out of my icloud

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