Help please

hi, I have some problems with my phone, vsp writes all the time that the password is not correct on apple ID and asks me to enter a bank card, although the application is free

Posted on Jul 27, 2022 3:18 AM

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Posted on Jul 27, 2022 3:21 AM

You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on file and make sure it hasn't expired, been declined or failed.


I think that because of the payment methods you have added are failed, you can try and delete the failed payment methods and see if Apple is satisfied with your account without a payment method.

But beware, sometimes there is no other option then to add a valid payment method

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Question marked as Top-ranking reply

Jul 27, 2022 3:21 AM in response to alessiaprelcec

You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on file and make sure it hasn't expired, been declined or failed.


I think that because of the payment methods you have added are failed, you can try and delete the failed payment methods and see if Apple is satisfied with your account without a payment method.

But beware, sometimes there is no other option then to add a valid payment method

Jul 27, 2022 3:31 AM in response to alessiaprelcec

that the password is not correct on apple ID

You are sign in here .  .  .  with your Apple ID & Password (?).

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.


although the application is free

You need to have a payment method on file, even if the app you want to download is free, Check which payment method you have on file 


You must add a valid payment card method to your Apple ID.

Add first the new card, then remove the old one.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

  

You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

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