iPad screen suddenly went black
one moment it was working, then suddenly the screen went black, now there is no response at all when I press my on /off button at the side!
[Re-Titled by Moderator]
iPad 2, iOS 9
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one moment it was working, then suddenly the screen went black, now there is no response at all when I press my on /off button at the side!
[Re-Titled by Moderator]
iPad 2, iOS 9
Perhaps your battery has reached the end of its usable lifespan. The tags appended to your post suggest that you have an iPad2 - which is both very old and is obsolete. If the battery has failed, it’ll be time to replace the iPad with a much a newer model.
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Perhaps your battery has reached the end of its usable lifespan. The tags appended to your post suggest that you have an iPad2 - which is both very old and is obsolete. If the battery has failed, it’ll be time to replace the iPad with a much a newer model.
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Thank you fabulous help,IPad working again having plugged in and pressed buttons!
You are very welcome.
iPad screen suddenly went black