6 Replies Latest reply: Aug 11, 2010 7:03 PM by waimeagirl
waimeagirl Level 1 Level 1 (0 points)
I am having some issues with time machine restoring my address book and want to use my contacts in my itouch to restore a multitude of lost contacts.
I thought when I synced the itouch it would prompt me to either add the data found on the itouch or skip, as it does when there are items purchased on my phone but not on husbands etc.
Can someone advise me on what settings I am over looking to get the contacts from my itouch onto my laptop.
Big Thanks.

pb g4
  • Gerald Raddatz Level 3 Level 3 (825 points)
    With iTunes open connect your iPod Touch. Click on the iPod under device on the left side of the screen. Next click on the Info Tab and make sure you have selected to sync contacts.
  • waimeagirl Level 1 Level 1 (0 points)
    Mahalo for the reply but I have done that.
    I finally got it to sync with my mobileme account and have gotten the info onto my iphone but it will not sync with my laptop.

    Error reads:
    Contacts could not be synced due to inconsistant data.
    Confirm that your computers data is valid, then reset Contacts in MobileMe in system preferences.

    Went to Sys Pref and under Mobileme there is no specific "reset option" I tried checking and unchecking the box and resync to get the same message. Not exactly sure what data mobileme is picking up as invalid...
  • Jim VanLeeuwen Level 6 Level 6 (18,820 points)
    waimeagirl wrote:
    Went to Sys Pref and under Mobileme there is no specific "reset option" I tried checking and unchecking the box and resync to get the same message.

    In your  > System Preferences > MobileMe, select the Sync tab, then click the "Advanced" button to get the "Reset Sync Data" button.

  • waimeagirl Level 1 Level 1 (0 points)
    Mahalo Jim for the input.
    I am still getting the same error message after the reset.
    How do I "confirm computers data as valid"?? And which data am I looking for as valid?? : )
    The contacts being synced to my iphone contain about 80% duplicates.
    They are not duplicated in mobileme... there has to be some setting that is off somewhere?
  • Jim VanLeeuwen Level 6 Level 6 (18,820 points)
    Go through the contacts in your Mac's Address Book and delete those not current or duplicated.

    If you have set-up your Mac to sync to MobileMe and you have set-up your MobileMe account on your iPhone to sync mail, contacts, calendars and bookmarks from MobileMe, DO NOT select contacts to sync from your Mac in the iTunes iPhone Info pane. This will cause duplicates.

    Your Mac's Address Book contacts will sync to the MobileMe server and be pushed to your iPhone. Contacts added on the iPhone will be synced to the MobileMe server and synced to your Mac's Address Book. All three "devices" will stay in sync with each other.

    The only reason to select the Mac's Address Book contacts in the iTunes iPhone Info pane would be if you sync your iPhone to a Mac that is not synced to your MobileMe account, and you want to add those contacts to your iPhone.

    If you haven't read these yet, read them now:
    http://www.apple.com/mobileme/setup/index.html
    http://www.apple.com/mobileme/setup/iphone_ipod.html
  • waimeagirl Level 1 Level 1 (0 points)
    They are only duplicated on my iphone.
    I exported all of my conacts from mobileme to my address book, so at least they are now on my computer though some are still lost in space, the faulty restore from my time machine is a whole different issue(??)
    I unchecked the tabs in my info pane of my iphone in itunes but the duplicates remain in my phone and the inconsistant data error still remains when I promt a sync.