You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost messages

If you have the “keep messages forever” on is there any way to retrieve deleted messages if your phone backed up after the messages were deleted??

iPhone 12 Pro Max, iOS 15

Posted on Jul 27, 2022 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 10:06 PM

Tamatornes Said:

"Lost messages:"

-------


Q1. "If you have the 'keep messages forever'"

A1. No.

Recommend this to Apple:

You can always recommend it to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what their customers prefer and how to meet their needs.

How to Recommend this:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Feature Request" for "Feedback Type"
  3. Comment: that you want this to be an option, and why.
  4. Proceed from there as necessary


Q2. "is there any way to retrieve deleted messages if your phone backed up after the messages were deleted??"

A2. Troubleshooting Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.

B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.


Elsewise, if they're gone, they're gone. That's just the way it is :(



3 replies
Question marked as Top-ranking reply

Jul 27, 2022 10:06 PM in response to Tamatornes

Tamatornes Said:

"Lost messages:"

-------


Q1. "If you have the 'keep messages forever'"

A1. No.

Recommend this to Apple:

You can always recommend it to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what their customers prefer and how to meet their needs.

How to Recommend this:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Feature Request" for "Feedback Type"
  3. Comment: that you want this to be an option, and why.
  4. Proceed from there as necessary


Q2. "is there any way to retrieve deleted messages if your phone backed up after the messages were deleted??"

A2. Troubleshooting Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.

B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.


Elsewise, if they're gone, they're gone. That's just the way it is :(



Lost messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.