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Error with iOS Mail App using IDN domain

I created a mail account using my IDN domain which works perfectly on every other device.

However, I am not able to send emails from my iPhone. While receiving is not a problem iOS can't send anything from that account. Every time it says that the sending address is not correct?

I also tried it with the resolved IDN domain name and still the same issue.



iPhone 13 Pro

Posted on Jul 28, 2022 4:23 AM

Reply
5 replies

Aug 1, 2022 8:57 AM in response to kn-fa

Hey there kn-fa, 


If you've verified your account is configured correctly, and you are still unable to send email, you will need to follow the additional steps within If you can’t send email on your iPhone, iPad, or iPod touch   


"Contact your email provider or system administrator


  1. Contact your email provider or check their status webpage to see if there's a service outage. 
  2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or might need to request authorization from your email provider to send and receive email on your device.
  3. Check your email account settings with your email provider or system administrator to make sure that they're correct."


Have a good one!

Aug 2, 2022 12:34 AM in response to Chris_C1

I already mentioned that the account settings are definitely correct and also receiving emails works without any errors.

Furthermore there is another account with another domain from the same provider working without any issues.


The error appears when I try to send something from that specific IDN mail address, but only on my iPhone!




Error with iOS Mail App using IDN domain

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