Unable to download app
I am unable to download a particular app. I see a message that says "Double Click to Install", but when I double click it return to the Apple Store homepage without installing the app
iPhone SE, iOS 15
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Best reply
Hi Bobacpa
You might want to check whether App Store purchases can be made ok in your country or region:
Availability of Apple Media Services - Apple Support
Check your Apple ID payment method / eg: credit card date may have "expired", and need updating:
NB: To use the App Store or iTunes for the first time, even if you are downloading a free App,
you still need to have a payment method listed in your Apple ID account.
How to Change, add or remove Apple ID payment methods – Apple Support
Or
See if this article below helps, (eg: perhaps there's a restriction in place)
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
If needed:
App Store Support Website
There is a "Get Support" link at the bottom of the webpage below:
App Store - Official Apple Support
All the best :-)
