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Storage and back-up

1)Yesterday I bought more storage for my iPhone. Did it go through?


2) It also says the phone is not backed up and I tried yesterday multiple times. What is the problem?


Please help.

Posted on Jul 28, 2022 8:36 AM

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Question marked as Best reply

Posted on Jul 28, 2022 8:54 AM

1)Yesterday I bought more storage for my iPhone. Did it go through?

If you have upgraded iCloud storage, it would take about 1 to 3 business days in order to process.

Once your request for iCloud+ has been activated, you should receive an invoice in your email box.

 

Check again after a few days.


Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


Then try again to do the back up to iCloud.

See this Apple article:

How to back up your iPhone, iPad, and iPod touch

How to back up your iPhone, iPad, and iPod touch - Apple Support

 

How to back up your iPhone, iPad, and iPod touch with iCloud

How to back up your iPhone, iPad, and iPod touch with iCloud - Apple Support


2 replies
Question marked as Best reply

Jul 28, 2022 8:54 AM in response to Kristamill

1)Yesterday I bought more storage for my iPhone. Did it go through?

If you have upgraded iCloud storage, it would take about 1 to 3 business days in order to process.

Once your request for iCloud+ has been activated, you should receive an invoice in your email box.

 

Check again after a few days.


Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


Then try again to do the back up to iCloud.

See this Apple article:

How to back up your iPhone, iPad, and iPod touch

How to back up your iPhone, iPad, and iPod touch - Apple Support

 

How to back up your iPhone, iPad, and iPod touch with iCloud

How to back up your iPhone, iPad, and iPod touch with iCloud - Apple Support


Storage and back-up

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