I requested for refund and it has been refunded but I can’t find the money on my balance

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I requested for refund July 19th and it’s showing me that I have been refunded but the money is no where to be found.

iPhone 11 Pro Max, iOS 15

Posted on Jul 28, 2022 11:57 AM

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Answer 1

Best reply

Level 9

65,095 points

Hello ~ Take a look here paying close attention to the time frames…

~Katana-San~

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Answer 2

Level 6

10,204 points

If you've received the refund, the money will be refunded in the same way as your payment method.

You may not have received the funds yet (only had your refund approved). If so, Katana-San's answer applies.

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