I am trying to download a game called genshin impact it starts the download but suddenly it stops and I tried again but the same thing is happening every time I also checked my device storage the storage is also free but still it doesn’t work
Hi Orville90
Welcome to the Apple Community.
Wondering if you are signed in with your Apple ID.
Sign in with your Apple ID - Apple Support
See if one of these articles (links below) helps you download apps:
If you can't download or update apps on your Mac - Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
_________________________________________________________________
Other info. if needed:
For the first time you use the App Store,
you need a payment method in your Apple ID account, even for free apps.
Change, add, or remove Apple ID payment methods - Apple Support
Check if settings have a restriction on purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
______________________________________________________________________
Resources:
App Store User Guide for Mac – Apple Support
App Store Support has a website online.
(There is a "Get Support" link at the bottom)
App Store - Official Apple Support
All the best :-)
Hi Orville90
Welcome to the Apple Community.
Wondering if you are signed in with your Apple ID.
Sign in with your Apple ID - Apple Support
See if one of these articles (links below) helps you download apps:
If you can't download or update apps on your Mac - Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
_________________________________________________________________
Other info. if needed:
For the first time you use the App Store,
you need a payment method in your Apple ID account, even for free apps.
Change, add, or remove Apple ID payment methods - Apple Support
Check if settings have a restriction on purchases:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support
How to: Get apps in the App Store on iPhone – Apple Support
______________________________________________________________________
Resources:
App Store User Guide for Mac – Apple Support
App Store Support has a website online.
(There is a "Get Support" link at the bottom)
App Store - Official Apple Support
All the best :-)
My apps won’t download
