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How can I prevent this message? I get it requently on my MacBook Air and now on my iMac, both using Big Sur 11.6.6

Thanks

MacBook Air 13″, macOS 11.6

Posted on Jul 29, 2022 3:34 AM

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5 replies

Jul 31, 2022 5:12 AM in response to Lowbrau

Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The next best thing for us to having a semi - actual On-Hand experience  with this computer is to follow the steps below


Download the Application Etrecheck directly from the Developer. 


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Jul 30, 2022 4:08 AM in response to Lowbrau

Writing an effective Apple Support Communities question


Is this a New Issue ? If Yes, what exactly changed on this computer ?


Is this an Old Issue ? If Yes, what actions has the user taken to fix this issue ?


After all,  we do not what to suggest possible solutions for what has already been attempted by the User 


Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


Reliable , accurate, details and context will really help to pinpoint a possible solution.

Jul 31, 2022 2:33 AM in response to Owl-53

Thanks for your advice PP. My computer skills are limited.

I've been getting this message on my 2017 Air for 3 or 4 months when I open it up, but by no means every time.

I click ignore and haven't taken any other action. The only advice I could see online is from way back in 2011 and relates to previous iOSs. I'm not aware of anything relevant having changed on the computer.

A couple of weeks ago I installed a NAS drive. Since then the message has appeared on my iMac, from time to time, and seems to be more frequent on my Air.

I'd appreciate any comments you have.

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