Pictures sent in text messages appear as question mark in thread shortly after being sent.

There are random pictures/videos that I have sent recently and when I look at the thread they show only as a box with a question mark. I have saved most of these pictures but it's frustrating they no longer show in the text thread. Why? I recently got the new iPhone 13 and have tons of storage, have reset my network, restarted, turned imessage on and off...why is this suddenly happening? It's so frustrating!

iPhone 13

Posted on Jul 29, 2022 7:43 AM

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Jul 31, 2022 8:04 AM in response to Mogie109

Hey there, Mogie109!


Thanks so much for using Apple Support Communities.


For this particular issues, we want to recommend that you get in touch with Apple Support directly. Depending on your region, you may be able to work with an advisor who can share some additional troubleshooting and resources on this. You can start here: Apple Support


We hope that this information is helpful.


​Have a great day!

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Pictures sent in text messages appear as question mark in thread shortly after being sent.

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